Privacy Policy

1. Scope and contact

This policy explains how ORO DIGITAL LLC handles personal information through this corporate website, business inquiries and orders placed directly through this website where available. Product-specific notices may explain additional processing within an application or activation service.

Contact mailto@orodigitaltech.com or write to 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, United States with a privacy request.

2. Information you provide

We receive the information you send through our contact form or email, such as your name, email address, message and an order reference.

If you place an order through an enabled sales service, we may receive billing contact details, purchase records, payment status and the device information necessary for the license you select.

Do not submit passwords, full payment-card details or private playlist credentials through the contact form.

3. Technical information

Our website host may process IP addresses, browser/device information, request timestamps and security logs to deliver the website and protect it from abuse. When you send a message through our contact form, your IP address is also used for a short time, in a form that is not stored with your message, to limit repeated submissions.

Essential cookies are used only on our Contact page, for session security and form protection. This website does not use cookies to remember preferences, and it does not use analytics or advertising cookies. See our Cookie Policy for the technologies actually used.

4. Why we use information

We use information to answer inquiries, provide requested support, administer purchases and licenses where offered, prevent fraud and abuse, maintain reliable services and meet applicable recordkeeping obligations.

Where applicable law requires a legal basis, we rely on steps requested before a contract or performance of a contract, compliance with legal obligations, legitimate interests in operating and securing our services, or consent for optional activities. We assess these bases according to the relevant processing activity.

5. Service providers and disclosures

We use service providers for website hosting and business communications. Where online payments or other services are enabled, the relevant provider processes information needed to deliver that service.

We may disclose information where legally required, to protect legal rights or in connection with a lawful business transaction. We do not publish inquiry messages.

6. Advertising and marketing

This corporate website does not use advertising pixels or behavioral advertising by default. We do not enroll you in marketing communications simply because you send a support request.

Any optional marketing or analytics activity will be described before it is enabled and will use consent where required.

7. Retention

We retain personal information only as long as reasonably necessary for the purposes described, including completing support requests, meeting legal obligations and handling disputes. Retention depends on the type of record and applicable requirements.

The copy of a contact-form message kept on our website server is deleted automatically after 90 days. A message that could not be delivered to our inbox is not kept.

8. International processing

Our company and service providers may process information in the United States and other countries. Where cross-border safeguards are required by applicable law, we use the relevant safeguards for the processing concerned.

9. Your rights

Depending on your location and applicable law, you may request access, correction, deletion, restriction, portability or object to certain processing. Where processing relies on consent, you may withdraw it without affecting earlier lawful processing.

You may also have the right to complain to a competent supervisory authority.

Contact mailto@orodigitaltech.com. We may ask for information needed to verify your identity and will not request unnecessary sensitive documents.

10. Security, children and updates

We use reasonable technical and organizational measures appropriate to the information we handle. No internet service can guarantee absolute security.

This corporate website is intended for people seeking business or product information and is not directed to young children. Contact us if you believe a child has submitted personal information improperly.

We may update this policy as our services change; the effective date identifies the current version.